100% Confidential · HIPAA-Secured
Verify Your Insurance
Free and confidential. Most major insurance accepted.
How Verification Works
Insurance is confusing — that's normal. Here's exactly what happens after you submit the form or call, so there are no surprises.
1. Submit the form — or just call
Send the secure form above, or call (424) 208-3120 if you'd rather talk it through. A real person answers 24/7, and you can ask questions without giving your name.
2. A specialist confirms your benefits
A benefits specialist contacts your insurance company directly and confirms your plan's behavioral health coverage. You don't sit on hold or decode insurance jargon — we do that part.
3. We call or text you with your coverage
Usually within the hour, any time of day or night. You'll know exactly what your plan covers — and what it would cost you — before you decide anything.
What we check
Verification isn't a yes-or-no answer. When we call you back, you'll know:
- Your deductible — the amount you pay out of pocket before your plan starts covering care
- Your copay or coinsurance — your share of the cost for each session
- Sessions covered — which levels of care your plan includes (like PHP and IOP) and how many sessions it covers
A few things people worry about — and don't need to. Checking your benefits is free, and it never obligates you to start treatment. It never notifies your employer. Your information is protected by HIPAA and 42 CFR Part 2, a federal rule that gives addiction treatment records extra privacy protection. And if we're not the right fit for your plan, we'll say so honestly and help you look at other options.
One more worry worth naming: starting treatment doesn't mean putting your job on hold. Our evening IOP (a few 3-hour sessions a week — you sleep at home) and telehealth options are built so you can keep working while you get care. After verification, a free assessment helps figure out which level of care actually fits your life.
Insurance Verification: Common Questions
Yes. Checking your benefits costs nothing, and there's no obligation to start treatment. We confirm your coverage, explain it in plain language, and the next step is entirely up to you.
No. Verifying your benefits never notifies your employer. Your information is protected by HIPAA and 42 CFR Part 2, and nothing about the check appears on anyone else's statement.
Usually within the hour. A benefits specialist confirms your coverage with your insurer, then calls or texts you with the details — 24/7, including nights and weekends.
That's okay. The card photo is optional — it just speeds things up. If you're not sure about your member ID, call (424) 208-3120 and our admissions team will walk you through finding it.