Same-Week Intake in Los Angeles

Our admissions process is built for same-week intake — most people who complete the insurance check and clinical assessment start treatment within days of their first call. Exact timing depends on your insurance verification, the assessment, and your own schedule, so we can't promise a specific day — but there is no waiting list, and moving quickly is the whole point of how we've designed admissions.

A real conversation, not an interrogation. An admissions coordinator asks what's going on, what you're struggling with, and what your situation looks like — work, family, insurance. They answer your questions, explain your options, and if you want to move forward, start the benefits check and schedule your clinical assessment. Most calls take 15 to 30 minutes, and you can stop at any point with no obligation.

Yes, completely. Everything you share is protected by HIPAA and 42 CFR Part 2, a federal confidentiality law written specifically for addiction treatment records. We never contact your employer, and nothing is shared with family, insurers, or anyone else without your written consent. Calling to ask questions notifies no one and commits you to nothing.

We don't provide medical detox ourselves — we're an outpatient treatment center. If your assessment shows you need medically supervised withdrawal before starting therapy, we help arrange it with a trusted detox provider, coordinate the handoff, and hold your place so treatment with us begins right after detox ends. You make one call; we handle the connecting.

We work with most major PPO plans, including many Aetna, Anthem, Cigna, UnitedHealthcare, and Blue Cross Blue Shield plans. Whether your specific plan covers treatment — and what it would cost you — depends on your deductible, network rules, and plan type, which is exactly what the benefits check answers. Verifying your insurance is free, confidential, and doesn't notify anyone.